We may collect the following types of personal information:

• Name, address, and contact details (e.g. email, phone number)

• Billing and shipping information

• Order history and purchase preferences

• Measurements and tailoring details (for custom orders)

• Payment details (via secure third-party processors)

• IP address and device/browser information

• Customer service communication

We use your information to:

• Process and deliver your orders

• Personalise your shopping experience

• Provide customer service and support

• Send order updates and promotional offers (only if opted in)

• Improve website functionality and user experience

• Comply with legal and financial obligations

We do not sell or rent your personal information to third parties. We may share limited data with trusted partners such as:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., Royal Mail, DHL)

• IT and security service providers

• Legal or regulatory bodies, when required

We take data protection seriously and use industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. Access to your data is restricted to authorised personnel only.

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse website traffic. You can manage or disable cookies in your browser settings.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (e.g. unsubscribe from emails)

• Object to processing or request data portability

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.